Warranties

We only sell high quality products backed by industry-leading manufacturer warranties. We’re happy to assist you with any product issues and warranty details. 


Find warranty information for each Stylighting product below.

Have additional questions? Contact us today!

LED HID/HID Replacement Linear Exit & Emergency

 

LED

Limited Warranty 5 Years

This Stylighting product is warranted for the period, as specified, from the date of purchase against defects in material and workmanship. If this product should fail to operate due to defects in material or workmanship, simply return this product to the place of purchase or to Stylighting Service Center (300 Lena Drive, Aurora, OH 44202) along with the original sales receipt within the number of years of purchase, as specified in each product section. This product will be repaired or replaced, at Stylighting’s option. This warranty is expressly limited to repair or replacement of the product. This warranty gives the consumer specific legal rights, which vary from state to state. WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.

Limited Warranty 3 Years

This Stylighting product is warranted for the period, as specified, from the date of purchase against defects in material and workmanship. If this product should fail to operate due to defects in material or workmanship, simply return this product to the place of purchase or to Stylighting Service Center (300 Lena Drive, Aurora, OH 44202) along with the original sales receipt within the number of years of purchase, as specified in each product section. This product will be repaired or replaced, at Stylighting's option. This warranty is expressly limited to repair or replacement of the product. This warranty gives the consumer specific legal rights, which vary from state to state. WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.

Limited Warranty 2 Years

Limited Warranty 1 Year

HID Warranty

Limited Warranty

This Stylighting product is warranted for a period of one year from date of original purchase against defects in materials and workmanship. If this product should fail to operate due to defects in materials or workmanship, simply return this product to the place of purchase or to Stylighting Service Center (300 Lena Drive, Aurora, OH 44202) along with the original sales receipt within one year of purchase. This product will be repaired or replaced, at Stylighitng’s option. This warranty is expressly limited to repair or replacement of the product. This warranty gives the consumer specific legal rights, which vary from state to state. WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.

12 Months

5 Years

Linear Warranty

Limited Warranty

Stylighting warrants its products to abide by their respective published specifications and are free from defects in material, workmanship, and title and to operate from the date of Invoice (or date of manufacture if invoice date is not known or available) for the time periods and subject to the Terms and Conditions specified below.

This warranty only applies when Stylighting product are operated as specified, have been correctly wired and installed, are operated within the electrical values publicized on all labels; used in lighting equipment designed and approved for the application and in environmental conditions (temperature, humidity, and air movement) within the normal specified operating range of the system.

TERMS AND CONDITIONS:

Stylighting Lamps Only

Two years from Date of Invoice (or date of manufacture if proof of purchase is not available). If lamps fails within this warranty period, Stylighting will provide a free one for one lamp replacement. No labor allowance is allowed. Stylighting reserves the right to request defective lamps be returned for testing and verification.

Stylighting Ballasts Only

Five years from Date of Invoice ( or date of manufacture if proof of purchase is not available). If ballasts fail within this warranty period, Stylighting will provide a free one for one ballast replacement along with a corresponding labor allowance as determined by Stylighting as specified in Services and Labor Options sections. Stylighting reserves the right to request defective ballasts be returned for testing and verification.

Linear Fluorescent Lamp with Instant Start Ballast Limited Warranty

This limited warranty is for a period of two years from the date of invoice (or date of manufacture if proof of purchase is not available), with all components to be ordered, assembled and shipped from a Stylighting location. This only applies to Stylighting components; for non-Stylighting components, the supplier or manufacturer must be contacted for warranty claims. Any repair, alteration or modification of the product, including replacement of product components with components of other manufacturers will void the warranty in its entirety. Stylighting reserves the right to request the return of all allegedly defective products or components for testing and verification.

Linear Fluorescent Lamp with Program Rapid Start Ballast Limited Warranty

This limited warranty is for a period of two years from the date of invoice (or date of manufacture if proof of purchase is not available), with all components to be ordered, assembled and shipped from a Stylighting location. This only applies to Stylighting components; for non-Stylighting components, the supplier or manufacturer must be contacted for warranty claims. Any repair, alteration or modification of the product, including replacement of product components with components of other manufacturers will void the warranty in its entirety. Stylighting reserves the right to request the return of all allegedly defective products or components for testing and verification.

Stylighting Combination Lamp and Ballast System Limited Warranty

This limited warranty is for a period of five years from the date of invoice (or date of manufacture if proof of purchase is not available), with all components to be ordered, assembled and shipped from a Stylighting location. This only applies to Stylighting components; for non-Stylighting components, the supplier or manufacturer must be contacted for warranty claims. Any repair, alteration or modification of the product, including replacement of product components with components of other manufacturers will void the warranty in its entirety. Stylighting reserves the right to request the return of all allegedly defective products or components for testing and verification.

Fluorescent Ballast/LED Driver Limited Warranty

This limited warranty is for a period of five years from the date of invoice (or date of manufacture if proof of purchase is not available), with all components to be ordered, assembled and shipped from a Stylighting location. This only applies to Stylighting components; for non-Stylighting components, the supplier or manufacturer must be contacted for warranty claims. Any repair, alteration or modification of the product, including replacement of product components with components of other manufacturers will void the warranty in its entirety. Stylighting reserves the right to request the return of all allegedly defective products or components for testing and verification.

These lamp and ballast warranties do not apply to failures caused by acts of God, or as a result of any abuse, misuse, abnormal use, or use in violation of any applicable standard, code or instructions for use in installations including those contained in the National Electric Code (NEC), the Standards for Safety of Underwriters Laboratory, Inc. (UL), Standard for the American National Standards Institute (ANSI) or, in Canada, the Canadian Standards Association (CSA). Technical Consumer Products reserves the right to inspect failed lamps, and/or ballast to determine the cause of failure and patterns of lamp usage. The date of purchase and lamp installation date must be verified to validate the elapsed operating hours if a warranty claim is made.

Return of Defective Products

After contacting Stylighting and receiving a return authorization number, the user shall promptly return the product at the customer’s expense to Stylighting after receiving instructions as to if, when and where to ship product. Failure to follow this procedure voids this warranty.

The foregoing shall constitute the exclusive remedy of the purchaser and the sole liability of Technical Consumer Products for lamp and ballast warranties. NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS MADE OR IS TO BE IMPLIED. In no event shall Technical Consumer Products be liable for any other cost of damages including lost profits, incidental, special or consequential damages. Stylighting reserves the right to examine all failed lamps and/or ballasts and reserves the right to be the sole judge as to whether any lamps and/or ballast are defective and covered under this warranty.

Limited Warranty Documents

 

Exit & Emergency Warranty

This Stylighting product (exceptions – batteries and self luminous; see below) is warranted for a period of five years from date of original purchase against defects in materials and workmanship. If these products fail to operate due to material and/or workmanship, simply return this to the place of purchase or to the Stylighting, Inc. Service Center (300 Lena Dr. Aurora, OH, 44202) with its RGA as stated in the terms and conditions, and the product will be repaired or replaced at Stylighting's sole discretion. This warranty is expressly limited to repair or replacement of the product. No labor change will be honored without prior written factory authorization. Damage incurred from handling or in transit is not covered by this warranty. Claims from shipping damages must be filed with the carrier. This warranty gives the customer specific legal rights, which vary from state to state. Light bulbs are not covered by this warranty. WARRANTY IS VOID IF PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH THIS PRODUCT IS MANUFACTURED.

 Battery Type Life Expectancy Full Warranty
Sealed Lead Acid 8 Years 1 Year
Nickel Cadmium 10 Years 7 Years

 

Limited Warranty Documents